Interview Q&A
How long have you been in business?
The Foundation was founded in 1987.
What is your primary product or service?
To promote headache education among physicians and allied health professionals.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Back in the early 1960s, when Dr. Diamond, in his family practice, noticed headache patterns emerging among his patients. Upon further investigation, he realized there was very little scientific information available to accurately diagnose and treat them. Cluster headache, for instance, was classified as migraine, which, for sufferers, meant significantly inadequate treatments for their very acute symptoms.
How do you differentiate yourself from other businesses in your category and area?
That realization was all it took to spark this legendary doctor's lifelong pursuit of better diagnostic tools and treatment options for headache conditions. Along the way, he's played integral roles in transforming the entire field's approach, including that of the American Headache Society, from which he received a Lifetime Achievement Award in 1999.
Although his accomplishments include a laundry list of “ firsts” - like establishing the largest complete inpatient unit at a hospital; being the first to clinically incorporate biofeedback into the treatment process; testifying before the Food and Drug Administration, or FDA, about the benefits of specific pharmaceuticals for headache patients – perhaps his greatest contribution to the field of headache medicine has been his unwavering commitment to creating the first true continuum of care for patients. Treatment by qualified, multi-disciplinary headache specialists at every stage of the condition is a sufferer's best hope for long-term success at coping with headache.
How many locations do you have and do you have plans to expand?
Our clinic is located at 1460 N. Halsted Street, Suite 501, Chicago, IL 60642. The Diamond Headache Inpatient Unit is located at Presence Saint Joseph Hospital, 2900 N. Lake Shore Drive, 9th Floor, Chicago, IL 60657.
Provide detailed directions to your location
On Halsted Street, one block South of North Avenue and two blocks North of Division.
What type of payments do you accept?
We accept most major PPO/POS insurances. We accept all major credit cards (American Express, Discover, Mastercard, Visa), Cash, and Checks.
Which areas do you service?
We see patients nationwide.
Who owns your company or runs daily operations?
Merle L. Diamond, M.D., President & Managing Director
What are your hours of operation?
The office is open Monday to Friday form 8:30 AM to 5:00 PM and one Saturday a month based on physician availability. Our nursing phone line is available for calls from 9:00 AM to 3:00 PM. Our physicians may be reached after hours through our answering service.
What is the best compliment anyone can give you?
Patient referral.
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